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Select and hold (or right-click) the listing for your sound card or audio device, then select Update driver > Browse my computer for drivers > Let me pick from a list of available drivers on my computer.
Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.
Update your drivers. Once your computer restarts, go back to Device Manager. Expand the Sound, video and game controllers section. Right-click your audio driver and select Update driver.
Download the latest driver for your device, and follow the installation instructions on the website. You can usually double-tap or double-click the downloaded file to install the driver on your PC. If the driver you got from a disc or downloaded from a website doesn't install itself, you might need to install manually.
Windows can automatically check if there are drivers available for new devices that you connect to your computer. For hardware that you've connected to your computer in the past, updated drivers might become available at a later date; but those drivers aren't installed automatically.
Learn how to troubleshoot and fix Bluetooth audio connection issues in Windows 10 and 11.
Learn about various ways to update driver software for your hardware devices, including Windows Update and manual installation.
Codecs allow you to play different formats of audio and video files. Media Player supports a wide variety of codecs. Most are included out of the box; some additional codecs can be installed from the Microsoft Store.
If you're having trouble with the sound, volume, audio playback, or recording on your Surface—or if you're having trouble with an audio accessory like headphones, external speakers, or a mic—here are some things to try.
If you have a USB-C analog audio adapter connected to your PC, unplug it, then connect a USB-C digital audio adapter instead. Your PC doesn't support the audio adapter you connected to.
Starting in Windows 11, version 24H2, you can adjust audio presets and ambient sound volume configured by you or your audiologist from Settings or Quick Settings. These controls allow you to quickly tweak your hearing devices’ behavior to suit different environments.