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We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately.
If you suspect that a product for sale on Amazon.com is stolen, contact Customer Service. Use one of the methods on this page and immediately file a report with your local law enforcement agency.
Learn to identify, prevent, and report scams. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites.
Worried about a suspicious purchase on Amazon? Log in through the website or app. Don’t call back the number that called you or a number someone left in a voicemail or text message. No one legitimate will tell you to keep it a secret.
Follow this guide to learn more about Amazon scams, the warning signs to watch for, and the steps to protect yourself while shopping on Amazon in 2024.
Report a scam. We take phishing and spoofing attempts seriously. If you receive a suspicious call, SMS or email you think may not be from Amazon, please report it immediately by following the steps below.
Amazon filed four lawsuits against fraudulent organizations attempting to scam consumers into purchasing nonexistent Prime Video offerings by impersonating Amazon customer support representatives.