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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  3. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/articles/recognize-a-hacked-aol...

    Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.

  4. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.

  5. Here's how to spot a scam online - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    Some examples: They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to ...

  6. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    The scammer will open the Control Panel, go into user settings and click on change password, and the scammer will ask the user to type in his password in the old password field. The scammer will then create a password that only he knows and will reboot the computer. The user won’t be able to log into his PC unless he pays the scammer.

  7. AOL Mail

    mail.aol.com

    You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.

  8. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.

  9. Self-service password reset - Wikipedia

    en.wikipedia.org/wiki/Self-service_password_reset

    Self-service password reset ( SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled in ...