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Download and install the EA app, update it, and check that your computer meets minimum requirements.
Since all purchases are linked to your account, you can download any games you bought on Origin through the EA app. When you move to the EA app from Origin on a Mac device, you'll still only be able to buy and download games that are compatible with Mac .
Download your game by: Clicking the grey arrow that’s pointing down in the bottom left of the game tile. Right clicking on the game tile and clicking Download. Clicking on the game, which will pop up more information including an orange Download button. Follow the instructions for your game to install and start playing!
The EA app replaced Origin as the main platform for downloading and launching The Sims 3 for both Mac and PC. Once you download the EA app, your packs will automatically transfer over from Origin. Learn more about the EA app and how to download it here .
If you get a message that you're missing msvcp100.dll or another .dll file, download and install a few things to try to help. Go to Microsoft’s articles on the latest supported Visual C++ downloads. Find the version you need. You can use the table below to figure out which one.
If your download’s not working or your games won’t install, try these troubleshooting steps for PC or Mac games in the EA app.
The EA app has replaced Origin as the main platform for downloading and launching The Sims 4 for both Mac and PC. Mac users need to use macOS Catalina or later to run the EA app. To learn more about upgrading your macOS, check out our guide .
Check out the steps to download, install, and update the EA app. Did you move from Origin to the EA app? All your games and other content will automatically transfer over.
Follow these steps to install a game in the Origin client with a disc instead of downloading it digitally.
Get help from the community, find gameplay tips, and level up by answering player questions 24/7. Can't find what you are looking for? Here is some content on the top issues to help resolve your problem.