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Pay your water and wastewater bills online quickly and securely. My DEP Account is the centralized portal for all DEP customer online activities. You can also make a one-time payment for your bills.
How to Pay. You can make payments online, by phone or mail, or in person. If you need help setting up an account, have questions about your bill, or would like to learn more about your options if you cannot pay your bill in full, please contact Customer Service.
UMAX CSS | Sign in. Environmental Protection. 311 Search all NYC.gov websites. As of February 17, 2024, the prices of the Service Line Protection Program have increased.
If you have a general inquiry and are located in New York City, please call 311. If you are not located in New York City, call 212-639-9675 . For the hearing impaired, TTY Services are available at 212-504-4115 .
My DEP Account is the centralized portal for all NYC DEP Customer online activities. Recently, it has been updated with a new look and additional features. As always, using your My DEP Account, you can: Pay your bill online; Convert your billing from paper to a much more efficient eBilling option; Review your billing history for the last 12 periods
Our customer service representatives can help you look up your water and sewer account information, schedule service inspections, repairs, and permit requests, and help you understand your payment options. Hours: Monday, 8am–7pm; Tuesday to Friday, 8am–6pm; Saturday, 9am–12pm*. Contact: Call 718-595-7000 or Email Customer Service.
New York City drinking water is world-renowned for its quality. Each day, more than 1 billion gallons of fresh, clean water is delivered from large upstate reservoirs—some more than 125 miles from the City—to the taps of nine million customers throughout New York state.
The New York City Water Supply System provides one billion gallons of safe drinking water to New York City’s 8.5 million residents every day. The system also provides about 110 million gallons a day to one million people living in Westchester, Putnam, Orange, and Ulster counties.
The New York City Department of Environmental Protection (DEP) is the department of the government of New York City [2] that manages the city's water supply and works to reduce air, noise, and hazardous materials pollution.
You can use the Waterbody Advisory System when planning recreational activities on New York City waterways other than beaches. It is based on water quality models and real-time rainfall data. The Waterbody Advisory System (beta version): For beach information, visit NYC Beach Water Quality.