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Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following ...
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. A security key is a physical device that gets uniquely associated with your AOL account after you enable it.
Opinion: Think of your account password and the verification code as working together, similar to a doorknob lock and a deadbolt.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Do you think you have been hacked? Follow these steps to understand if you have been hacked and what to do if your device has been compromised.
Know when your AOL Mail account has been hacked and how to fix it. Find out how you can tell if your account was compromised and what to do to secure it.