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Hello, I started wearing hearing aids about a month ago. After the adjustment period, I started noticing issues with the aids. Just FYI, I have a 30-35% loss in hearing in a narrow band of high frequency in both ears. The Costco audiologist recommended Jabra aids and had closed domes on them. The first issue I noticed was, sounds were muffled unless I found the sweet spot in my ear canal to ...
The Jabra/ReSound app works pretty much perfectly, at the expense of a lot of juice. With the Jabra app and no data except for streaming, the phone needs daily recharging. Using MFI for streaming TV and controlling the aids, it’s 3-4 days between charges. (Note that we don’t use cell data - screens are too small. PCs for web-surfing…) Thanks.
I recently got my EP 20s from Costco. These are my 1st BT HAs. I’ve had pairing issues with my Android Google Pixel 6 phone. The Google Pixel 6 was listed by Jabra as compatible. In the last 5 days, I’ve had the HAs partially disconnect when I initiate a call; the other party can hear me, but I can’t hear them. The only remedy is to unpair and then restart the pairing process. I also ...
When I got my Costco Jabra hearing aids about 9 months ago, I had 3 or 4 optional settings I could choose from (e.g., restaurant, all-around, etc.). Now due to software updates, I suppose, I am left with only two. One is the standard “All-around” and the other is “Hear In Noise.” I have found the Hear In Noise selection to be more than useless. When turned on, I tend to get clatter and ...
The EP20’s connect to the phone and stay connected until you turn off Bluetooth on the phone or you turn off the hearing aids. I can tripple click my power button and I can see battery level change volume, bass & treble and change programs. Another plus in the apple arena is the apple watch app.
I asked my Costco HCP to adjust my Jabra Enhance Pro 20 for better performance in crowded restaurants and meetings, and it worked! I have had my Pro 20s for 2-1/2 weeks and love them overall. But, I had some difficulty holding conversations with my wife and others twice, once when in a very crowded restaurant, and secondly when at an evening soiree at the Yoga studio my wife attends. In both ...
I have a Note 10 (Plus 5G) with Android 12. In the EnhancePro app there is a note about connection issues. I am wondering if That is an Android 12 issue which goes away with newer versions of Android or An older version of Bluetooth issue which is built-in on older phones Knowing which, or if both, might help those with older phones understand the issue. It is irritating to have a connection ...
On Jan. 1, suddenly my Jabra Enhance Pro Costco hearing aids refused to connect to the app on my iPhone. It has worked flawlessly since I got them in June 23. I tried everything including turning phone on and off, reloading the app, trying several ways to get it to connect, and no cigar. The phone is paired with the hearing aids and I can get to adjustments via the “3 clicks” method on the ...
I just got fitted at Costco with the Jabra Enhance Pro and realize I have a way to go to get used to them; however, I think something is amiss with the Bluetooth sound. Phone calls via the iPhone are almost unintelligible and painful, as are sounds from music played from the phone. The sound is very shrill, “tinny”, and low frequencies are largely missing. I have to turn the volume way ...
I occasionally need to use “find my device” to force my phone to ring when I misplace my phone. Unfortunately, this causes the ring to stream to my hearing aids as well as ring on the phone. And, it’s hard to find the phone when it’s ringing directly in the hearing aids as well. With my KS9 I was able to stop the streaming by holding down the volume button to change the program ...