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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  3. Ministry of Education, Culture, Research, and Technology

    en.wikipedia.org/wiki/Ministry_of_Education...

    The Ministry of Education, Culture, Research, and Technology ( Indonesian: Kementerian Pendidikan, Kebudayaan, Riset, dan Teknologi, abbreviated Kemendikbudristek) is a government ministry of the Indonesian government responsible for education, cultural, research, and technology affairs. Its formation resulted from the merger of the Ministry of ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  6. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments, and refers to the ...

  7. Major retailers are backtracking on self-checkout - AOL

    www.aol.com/news/major-retailers-backtracking...

    After years of investing in self-checkouts, Five Below, Dollar General and others are refocusing on human cashiers, citing long-running concerns about lost inventory.

  8. Failure of communication: Local SWAT team details ... - AOL

    www.aol.com/failure-communication-local-swat...

    Watch: ABC News' exclusive first interview with the local SWAT team on the ground during Trump's assassination attempt, airs in its entirety on "Good Morning America" on Monday, July 29, at 7 a.m ...

  9. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...