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Customer proprietary network information ( CPNI) is the data collected by telecommunications companies about a consumer's telephone calls. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears on the consumer's telephone bill.
Frontier Communications Parent, Inc. is an American telecommunications company. [6] Known as Citizens Utilities Company until 2000, [7] Citizens Communications Company until 2008, [8] and Frontier Communications Corporation until 2020, [6] as a communications provider [9] with a fiber-optic network [10] and cloud-based services, [11] Frontier offers broadband internet, digital television, and ...
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Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
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