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Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours. Before you start a chat. To protect your personal information, please don’t enter your payment information unless instructed by PlayStation Support.
How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.
A place where you can find solutions and ask questions. Community Support by Sony. Get Support Content on the Go! Google Play App Store. Contact us online or by phone for help with your Sony® Consumer Electronics products.
Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.
Support Site: www.us.playstation.com/Support Consumer Services Technical Support: 1-800-345-7669 Sony Entertainment Network Accounts and Billing Support: 1-877-971-7669
All support for the Sony Playstation® console, Playstation games and Playstation accessories is handled by Sony Computer Entertainment, Inc. Information is available online at https://support.us.playstation.com/.
To contact PlayStation Support through email, follow these steps: Visit the official PlayStation website and navigate to the “Support” section. Select your region and country to access the specific support page for your location. Look for the “Contact Us” or “Email Support” option on the support page.
Call PlayStation Support: In case you prefer speaking with a customer service agent directly over the phone, you can call PlayStation’s helpline at 1-800-345-SONY (7669). Before dialing, make sure you have your PSN account details and console serial number ready for a smooth experience.
Find contact information for customer support and media relations for Sony and its operating companies in the U.S.