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  2. Data warehouse - Wikipedia

    en.wikipedia.org/wiki/Data_warehouse

    In computing, a data warehouse ( DW or DWH ), also known as an enterprise data warehouse ( EDW ), is a system used for reporting and data analysis and is considered a core component of business intelligence. [1] Data warehouses are central repositories of integrated data from one or more disparate sources.

  3. Dimension (data warehouse) - Wikipedia

    en.wikipedia.org/wiki/Dimension_(data_warehouse)

    The dimension is a data set composed of individual, non-overlapping data elements. The primary functions of dimensions are threefold: to provide filtering, grouping and labelling. These functions are often described as "slice and dice". A common data warehouse example involves sales as the measure, with customer and product as dimensions.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. Bill Inmon - Wikipedia

    en.wikipedia.org/wiki/Bill_Inmon

    Inmon created the accepted definition of what a data warehouse is - a subject oriented, nonvolatile, integrated, time variant collection of data in support of management's decisions. Compared with the approach of the other pioneering architect of data warehousing, Ralph Kimball, Inmon's approach is often characterized as a top-down approach.

  6. Data mart - Wikipedia

    en.wikipedia.org/wiki/Data_mart

    A data mart is basically a condensed and more focused version of a data warehouse that reflects the regulations and process specifications of each business unit within an organization. [2] Each data mart is dedicated to a specific business function or region. This subset of data may span across many or all of an enterprise's functional subject ...

  7. Operational data store - Wikipedia

    en.wikipedia.org/wiki/Operational_data_store

    An operational data store (ODS) is used for operational reporting and as a source of data for the enterprise data warehouse (EDW). It is a complementary element to an EDW in a decision support environment, and is used for operational reporting, controls, and decision making, as opposed to the EDW, which is used for tactical and strategic decision support.

  8. Slowly changing dimension - Wikipedia

    en.wikipedia.org/wiki/Slowly_changing_dimension

    In data managementand data warehousing, a slowly changing dimension(SCD) is a dimensionthat stores datawhich, while generally stable, may change over time, often in an unpredictable manner.[1] This contrasts with a rapidly changing dimension, such as transactional parameters like customer ID, product ID, quantity, and price, which undergo ...

  9. Ralph Kimball - Wikipedia

    en.wikipedia.org/wiki/Ralph_Kimball

    Ralph Kimball(born July 18, 1944[1]) is an author on the subject of data warehousingand business intelligence. He is one of the original architects of data warehousingand is known for long-term convictions that data warehouses must be designed to be understandable and fast.

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    customer support adalah salah dalam bentuk data warehouse 2 person model