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Peer support specialist. A peer support specialist is a person with "lived experience" who has been trained to support those who struggle with mental health, psychological trauma, or substance use. Their personal experience of these challenges provide peer support specialists with expertise that professional training cannot replicate.
In Scotland, a Clinical Associate is a shortened designation for a Clinical Associate in Applied Psychology (CAAP). A Clinical Associate is a specialist regulated mental health professional whose duties include assessing, formulating, and treating clients all within specified ranges of conditions and age. Clinical Associates work either in ...
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...
Mental disorders. Mental health, as defined by the Public Health Agency of Canada, [7] is an individual's capacity to feel, think, and act in ways to achieve a better quality of life while respecting personal, social, and cultural boundaries. [8] Impairment of any of these are risk factor for mental disorders, or mental illnesses, [9] which are ...
Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [3] Recently, the emergence of recent artificial intelligence based chatbots , such as ChatGPT , has brought increased capability and interest to the field of virtual assistant products and services.
Case management is the coordination of community-based services by a professional or team to provide quality mental health care customized accordingly to individual patients' setbacks or persistent challenges and aid them to their recovery. [1] [2] Case management seeks to reduce hospitalizations and support individuals' recovery through an ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
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