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  2. Experiential learning - Wikipedia

    en.wikipedia.org/wiki/Experiential_learning

    Experiential learning ( ExL) is the process of learning through experience, and is more narrowly defined as "learning through reflection on doing". [ 1] Hands-on learning can be a form of experiential learning, but does not necessarily involve students reflecting on their product. [ 2][ 3][ 4] Experiential learning is distinct from rote or ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  4. Active learning - Wikipedia

    en.wikipedia.org/wiki/Active_learning

    Active learning. Classroom teaching. Active learning is "a method of learning in which students are actively or experientially involved in the learning process and where there are different levels of active learning, depending on student involvement." [ 1] Bonwell & Eison (1991) states that "students participate [in active learning] when they ...

  5. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  6. Competency-based learning - Wikipedia

    en.wikipedia.org/wiki/Competency-based_learning

    Competency-based learning or competency-based education is a framework for teaching and assessment of learning. It is also described as a type of education based on predetermined "competencies," which focuses on outcomes and real-world performance. [ 1] Competency-based learning is sometimes presented as an alternative to traditional methods of ...

  7. Learning styles - Wikipedia

    en.wikipedia.org/wiki/Learning_styles

    Learning styles. Learning styles refer to a range of theories that aim to account for differences in individuals' learning. [ 1] Although there is ample evidence that individuals express personal preferences on how they prefer to receive information, [ 2]: 108 few studies have found validity in using learning styles in education. [ 3]: 267 Many ...

  8. Customer development - Wikipedia

    en.wikipedia.org/wiki/Customer_Development

    The customer development method consists of four steps that are designed to help avoid common pitfalls and repeat successful business strategies: Customer discovery first captures the founders’ vision and turns it into a series of business model hypotheses. Then it develops a plan to test customer reactions to those hypotheses and turn them ...

  9. Learning theory (education) - Wikipedia

    en.wikipedia.org/wiki/Learning_theory_(education)

    Learning theory describes how students receive, process, and retain knowledge during learning. Cognitive, emotional, and environmental influences, as well as prior experience, all play a part in how understanding, or a worldview, is acquired or changed and knowledge and skills retained. [ 1][ 2] Behaviorists look at learning as an aspect of ...