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v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...
In Indonesia, state-owned enterprises ( Indonesian: Badan Usaha Milik Negara (BUMN)) play an important role in the national economy. Their roles includes contributor for national economy growth, providing goods or services which are not covered by private company, employment provider, providing support guidance to small and medium businesses ...
IPB University [2] [3] (Indonesian: Institut Pertanian Bogor, abbreviated as IPB) is a state-run agricultural university based in the regency of Bogor, Indonesia. IPB has long been considered one of the "Big 5" universities in Indonesia, along with University of Indonesia , Bandung Institute of Technology , Gadjah Mada University and Airlangga ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...
Bandung Institute of Technology traces its origin to the Technische Hoogeschool te Bandoeng (THB) which was founded during the centuries-old Dutch colonialism of Indonesia. The project was founded by Karel Albert Rudolf Bosscha, a German-Dutch entrepreneur and philanthropist. His proposal was later approved by the colonial government to meet ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
There's no doubt how valuable service dogs are to the owners who rely on them. They show their furry friends lots of love and care, and in return, their dogs perform life-changing skills that ...