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A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations. [citation needed]
Microsoft Writing Style Guide, published online by Microsoft Corporation. [21] Provides a style standard for technical documentation including use of terminology, conventions, procedure, design treatments, and punctuation and grammar usage. Before 2018, Microsoft published a book, the Microsoft Manual of Style for Technical Publications.
Procedure (business) A procedure is a document that instructs workers on executing one or more activities of a business process. [1] It describes the sequence of steps, and specifies for each step what needs to be done, often including when the procedure should be executed and by whom. [2]
The operations manual is the documentation by which an organisation provides guidance for members and employees to perform their functions correctly and reasonably efficiently. [ 1 ] It documents the approved standard procedures for performing operations safely to produce goods and provide services. [ 2 ]
Technical writing is most commonly performed by a trained technical writer and the content they produce is the result of a well-defined process. Technical writers follow strict guidelines so the technical information they share appears in a single, popularly used and standardized format and style (e.g., DITA, markdown format, AP Stylebook, Chicago Manual of Style).
Henry M. Robert. A U.S. Army officer, Henry Martyn Robert (1837–1923), saw a need for a standard of parliamentary procedure while living in San Francisco.He found San Francisco in the mid-to-late 19th century to be a chaotic place where meetings of any kind tended to be tumultuous, with little consistency of procedure and with people of many nationalities and traditions thrown together.
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