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Reach out to Merrick Bank for assistance or inquiries through their contact page.
Merrick Bank is FDIC insured and recognized as a top credit card issuer in the U.S. In total, we proudly serve nearly 3 million cardholders and have extended over $5.3 billion in credit.
To talk to Merrick Bank customer service, call 1-800-253-2322 and then enter your 16-digit account number. This process will get you in contact with a live Merrick Bank representative who should be able to answer your questions or direct you to the appropriate department.
Online & Mobile Access. Check your balance, make a payment, set up account alerts and access more tools for managing your credit card account.
Talk to someone Monday through Friday, 8 am to 8 pm ET, Saturday, 8 am to 5 pm ET, closed Sunday. Or get 24-hour automated assistance. 844-4TRUIST (844-487-8478), outside the U.S.: +1- 910-914-8250. To report fraud (24/7 support) 844-4TRUIST (844-487-8478), select option 1, then option 4. Outside the U.S.: +1- 910-914-8250.
Yes, you can pay your Merrick Bank credit card bill by phone. To make your Merrick Bank credit card payment over the phone, call 1-800-204-5936 and follow the instructions from the automated menu, then enter your payment information.
To report your card lost or stolen, contact us immediately at 1-877-727-6881. You will need to provide information to the Customer Service Representative regarding the date and time the card was lost or stolen, the location at which your card was stolen and information regarding the last transaction or purchase you made.
Merrick Bank operates with 1 branch located in Utah. Get addresses, maps, routing numbers, phone numbers and business hours for branches and ATMs of Merrick Bank.
If you don’t find your answers in Frequently Asked Questions, feel free to contact Customer Service at the phone number listed on the back of your card and billing statement. Scroll through the questions and answers below or use the drop down menu to do a quick search for account FAQs.
If you have questions about your statement information, please contact Customer Service at 1-800-253-2322. How can I view my previous statements? On the Statements page, a drop-down box showing Previous Statements is displayed on the screen.