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• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
The internet can be a fun place to interact with people and gain info, however, it can also be a dangerous place if you don't know what you're doing. Many times, these scams initiate from an unsolicited email. If you do end up getting any suspicious or fraudulent emails, make sure you immediately delete the message or mark it as spam.
If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't ...
Some examples: They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...
Scams and confidence tricks are difficult to classify, because they change often and often contain elements of more than one type. Throughout this list, the perpetrator of the confidence trick is called the "con artist" or simply "artist", and the intended victim is the "mark".
A 2017 study of technical support scams published at the NDSS Symposium found that, of the tech support scams in which the IPs involved could be geolocated, 85% could be traced to locations in India, 7% to locations in the United States and 3% to locations in Costa Rica.
In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.