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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business administration. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...

  3. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  4. Business process management - Wikipedia

    en.wikipedia.org/wiki/Business_process_management

    Business process management ( BPM) is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. [1] [2] Any combination of methods used to manage a company's business processes is BPM. [3] Processes can be structured and repeatable or unstructured and variable. Though not required, enabling technologies are ...

  5. Business process re-engineering - Wikipedia

    en.wikipedia.org/wiki/Business_process_re...

    Business process re-engineering ( BPR) is a business management strategy originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization. BPR aims to help organizations fundamentally rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors. [1]

  6. BYD Has Its Eyes Set On Conquering Europe - AOL

    www.aol.com/byd-eyes-set-conquering-europe...

    July 9, 2024 at 12:25 PM. BYD Has Its Eyes Set On Conquering Europe. On Monday, BYD Company Limited (OTC: BYDDY) signed a deal to open a $1 billion electric-vehicle factory in Turkey, directly ...

  7. Companies have become fonder of part-timers these days. Demand for full-time workers on jobs site Indeed has been flat from January 2022 to May of this year, according to a recent analysis of ...

  8. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the ...

  9. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, [15] and also to satisfy both Customer and IT Provider objectives.