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2. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   Learn about the role, skills, and salary of customer service representatives (CSRs), who interact with customers to handle complaints, process orders, and provide information. CSRs may work in call centers, retail, or online platforms.

3. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support is a customer service that advises and assists users with technical products. It can be done online, by phone, or through chat, and it can be outsourced or in-house. Learn about the different tiers of technical support and their roles and responsibilities.

4. Virtual assistant (occupation) - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant_(occupation)

   A virtual assistant is a self-employed professional who provides remote services to clients, such as administrative, technical, or creative support. Learn about the types, modes of communication, pay, and popularity of this occupation.

5. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   A call centre is a facility for handling large volumes of telephone enquiries, while a contact centre is a broader concept that includes other communication channels. Learn about the origins, types, and features of call centres and contact centres, and their impact on customer service and labour.

6. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service is the assistance and advice provided by a company to its customers. Learn about different types of customer service, such as in-person, online, automated, and AI-based, and how to measure customer satisfaction and loyalty.

7. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   A virtual assistant (VA) is a software agent that can perform tasks or services for a user based on input such as commands or questions. Learn about the history of VAs from early voice recognition technologies to modern AI-based chatbots, and the different types of VAs for consumer and business use.