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Money-back guarantee. A money-back guarantee, also known as a satisfaction guarantee, is essentially a simple guarantee that, if a buyer is not satisfied with a product or service, a refund will be made. The 18th century entrepreneur Josiah Wedgwood pioneered many of the marketing strategies used today, including the satisfaction-or-money-back ...
Satisfaction Guaranteed typically refers to a legally-binding express guarantee of satisfaction in the contract of a sale of goods. Satisfaction Guaranteed may also refer to: Satisfaction Guaranteed (manga) "Satisfaction Guaranteed" (short story), a short story by Isaac Asimov. "Satisfaction Guaranteed", a song by The Firm.
A service guarantee is a marketing tool service firms have increasingly been using to reduce consumer risk perceptions, signal quality, differentiate a service offering, and to institutionalize and professionalize their internal management of customer complaint and service recovery. [1] By delivering service guarantees, companies entitle ...
Accord and satisfaction. Accord and satisfaction is a contract law concept about the purchase of the release from a debt obligation. It is one of the methods by which parties to a contract may terminate their agreement. The release is completed by the transfer of valuable consideration that must not be the actual performance of the obligation ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
Quality assurance. Quality assurance ( QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product (s) delivered to customer (s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer.
The classic model of Constraint Satisfaction Problem defines a model of static, inflexible constraints. This rigid model is a shortcoming that makes it difficult to represent problems easily. [33] Several modifications of the basic CSP definition have been proposed to adapt the model to a wide variety of problems.
e. In the United States, the right to petition is enumerated in the First Amendment to the United States Constitution, which specifically prohibits Congress from abridging "the right of the people peaceably to assemble, and to petition the Government for a redress of grievances". Although often overlooked in favor of other more famous freedoms ...