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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...

  4. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]

  5. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    v. t. e. Market research is an organized effort to gather information about target markets and customers.It involves understanding who they are and what they need. [1] It is an important component of business strategy [2] and a major factor in maintaining competitiveness. Market research helps to identify and analyze the needs of the market ...

  6. Top US carriers say roaming customers facing ... - AOL

    www.aol.com/news/top-us-carriers-roaming...

    June 27, 2024 at 11:49 AM. (Reuters) - Major U.S. telecom service providers said on Thursday some of their users traveling overseas were having connectivity problems due to an issue at a partner ...

  7. Crocodiles that were nearly extinct make a comeback in ... - AOL

    www.aol.com/news/crocodiles-were-nearly-extinct...

    Siamese crocodiles are a freshwater species that can grow up to 4 meters (13.1 feet) in length. They have a prominent bony crest at the back of the head, and were once present in much of mainland ...

  8. These are the Walmart deals AOL readers couldn't stop buying ...

    www.aol.com/lifestyle/these-are-the-walmart...

    Fantaslook Dressy V-Neck Ruffle Sleeve Summer Top. $12 $34 Save $22. Whether with shorts or khakis, this pretty ruffled top is a go-to when you want to look polished and pulled together without ...

  9. Astra International - Wikipedia

    en.wikipedia.org/wiki/Astra_International

    Website. www.astra.co.id. Astra International is an Indonesian conglomerate [ 1] controlled by Jardine Matheson. It was founded in 1957 by Tjia Kian Tie, Liem Pen Hong with the name of PT Astra International Incorporated. [ 2] It is Southeast Asia's largest independent automotive group. Operating predominantly in Indonesia, it is a provider of ...