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Connection problems can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Try the following steps to help narrow down the source of the problem.
If you’re having problems getting connected to a network and can’t get onto the Internet, here are some things you can try in Windows.
Windows 10 lets you quickly check your network connection status. And if you're having trouble with your connection, you can run the Network troubleshooter to try and fix it. Select the Start button, then select Settings > Network & Internet > Status .
Try these things first to help you fix or narrow down the connection problem. Check the Ethernet cable and connection. Make sure the Ethernet cable is securely plugged into the Ethernet port on both your router and Windows 11 PC.
Learn how to recognize Internet connection problems and help improve your computer's online performance.
If you’re having problems with Wi-Fi on your Surface, like you can’t connect to Wi-Fi or have problems staying connected, try the solutions below to fix them. Windows 11 Windows 10. To fix Wi-Fi connection problems on your Surface: Solution 1: Run Windows Network Troubleshooter.
Unable to connect to Skype. If you are experiencing issues connecting to Skype, go to the Skype Status page to check for any current issues. You can also try the following steps for additional help: Verify your device has a working internet connection with the required bandwidth . Verify you have the latest version of Skype .
If you have problems getting connected to the internet during setup, we have some things you can try to help you get connected. We’ve separated these tips into a few different parts—steps to try on your home Wi-Fi router, on the PC you’re setting up, or on another device.
Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.
Immersive spaces troubleshooting guide. Improve internet connection for better call quality. Troubleshoot device features for Teams on the web. Having trouble using Microsoft Teams? Help solve your peskiest issues and frequently asked questions (FAQs) with this troubleshooting guide.