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  2. Balanced scorecard - Wikipedia

    en.wikipedia.org/wiki/Balanced_scorecard

    Strategy. A balanced scorecard is a strategy performance management tool – a well-structured report used to keep track of the execution of activities by staff and to monitor the consequences arising from these actions. [ 1] The term 'balanced scorecard' primarily refers to a performance management report used by a management team, and ...

  3. Performance measurement - Wikipedia

    en.wikipedia.org/wiki/Performance_measurement

    Performance measurement. Performance measurement is the process of collecting, analyzing and/or reporting information regarding the performance of an individual, group, organization, system or component. [dubious – discuss][ 1] Definitions of performance measurement tend to be predicated upon an assumption about why the performance is being ...

  4. Process area (CMMI) - Wikipedia

    en.wikipedia.org/wiki/Process_area_(CMMI)

    The process areas below and their maturity levels are listed for the CMMI for Development model: Maturity Level 2 - Managed. CM - Configuration Management. MA - Measurement and Analysis. PMC - Project Monitoring and Control. PP - Project Planning. PPQA - Process and Product Quality Assurance. REQM - Requirements Management.

  5. Statistical process control - Wikipedia

    en.wikipedia.org/wiki/Statistical_process_control

    Statistical process control ( SPC) or statistical quality control ( SQC) is the application of statistical methods to monitor and control the quality of a production process. This helps to ensure that the process operates efficiently, producing more specification-conforming products with less waste scrap. SPC can be applied to any process where ...

  6. Benchmarking - Wikipedia

    en.wikipedia.org/wiki/Benchmarking

    Benchmarking is the practice of comparing business processes and performance metrics to industry bests and best practices from other companies. Dimensions typically measured are quality, time and cost . Benchmarking is used to measure performance using a specific indicator (cost per unit of measure, productivity per unit of measure, cycle time ...

  7. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    A performance indicator or key performance indicator ( KPI) is a type of performance measurement. [ 1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [ 2] KPIs provide a focus for strategic and operational improvement, create an ...

  8. DMAIC - Wikipedia

    en.wikipedia.org/wiki/DMAIC

    DMAIC. DMAIC or define, measure, analyze, improve and control[ 1] (pronounced dÉ™-MAY-ick) refers to a data-driven improvement cycle used for optimizing and stabilizing business processes and designs. The DMAIC improvement cycle is the core tool used to drive Six Sigma projects. However, DMAIC is not exclusive to Six Sigma and can be used as ...

  9. Supply chain operations reference - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_operations...

    As with the process modeling system, SCOR metrics are organized in a hierarchical structure: Level 1 metrics are at the most aggregated level and are typically used by top decision-makers to measure the performance of the company's overall supply chain. Level 2 metrics are primary, high-level measures that may cross multiple SCOR processes.