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  2. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...

  5. E-commerce firm Shopee to adjust services in Indonesia after ...

    www.aol.com/news/indonesia-says-e-commerce-firm...

    JAKARTA (Reuters) -E-commerce firm Shopee said on Wednesday it agreed to make changes to its services in Indonesia after the country's antitrust agency said the platform had admitted to violating ...

  6. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]

  7. New York University settles lawsuit over antisemitism for ...

    www.aol.com/york-university-settles-lawsuit-over...

    New York University has settled a federal lawsuit with students over antisemitism on campus for a confidential amount, the university said in a statement Tuesday. The settlement brings to an end a ...

  8. Passengers are pretending to be disabled to get fast-tracked ...

    www.aol.com/finance/passengers-pretending...

    The discount airline is calling for a “wheelchair registration” system and legislation cracking down on those “abusing” the accessibility tool.

  9. Telkom Indonesia - Wikipedia

    en.wikipedia.org/wiki/Telkom_Indonesia

    PT Telekomunikasi Indonesia (Persero) Tbk (lit. ' Telecommunications Indonesia State-owned Public Limited Company ') officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate with its corporate headquarters in Bandung and its operational headquarters in the Telkom Landmark Complex in Jakarta.

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