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2. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

3. Customer experience - Wikipedia

   en.wikipedia.org/wiki/Customer_experience

   Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages.

4. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

5. Retail Workers Share 8 Characteristics of an Ideal Customer - AOL

   www.aol.com/finance/retail-workers-share-8...

   Retail Role Models. The very existence of the subreddit r/RetailHell — an 80,000-strong community of disgruntled workers — should tell you everything you need to know about the service ...

6. ‘The Customer Is NOT Always Right!’: Here’s What Retail ...

   www.aol.com/customer-not-always-retail-workers...

   Worker Wishlist. Office work comes with its drawbacks: paper cuts, eyestrain, aches and pains. But dealing with entitled customers and abusive bosses in retail is a special kind of hell.

7. Customer advocacy - Wikipedia

   en.wikipedia.org/wiki/Customer_advocacy

   Customer advocates are facilitators between customers and the company. They are trained in cross-functional roles and empowered to provide customers with assistance in all areas of the business. [1] The role of the customer advocate is three-fold: To be the main contact for the customer in handling a question or problem, and to keep the ...