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  2. Carding (fraud) - Wikipedia

    en.wikipedia.org/wiki/Carding_(fraud)

    Carding (fraud) Carding refers not only to payment card based fraud, but also to a range of related activities and services. Carding is a term of the trafficking and unauthorized use of credit cards. [1] The stolen credit cards or credit card numbers are then used to buy prepaid gift cards to cover up the tracks. [2]

  3. G2A - Wikipedia

    en.wikipedia.org/wiki/G2A

    G2A is a member of the Merchant Risk Council, [19] emphasizing its commitment to a secure marketplace. [citation needed] G2A PAY. G2A PAY was G2A.COM’s online payment gateway. Introduced in January 2015, [20] it supported over 200 local and global payment methods (as of November 2018). Thanks to a 2015 partnership with BitPay, a US-based ...

  4. Friendly fraud - Wikipedia

    en.wikipedia.org/wiki/Friendly_fraud

    Friendly fraud, also known as chargeback fraud occurs when a consumer makes an online shopping purchase with their own credit card, and then requests a chargeback from the issuing bank after receiving the purchased goods or services. Once approved, the chargeback cancels the financial transaction, and the consumer receives a refund of the money ...

  5. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    Package redirection scam. A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide ...

  6. Chargeback - Wikipedia

    en.wikipedia.org/wiki/Chargeback

    Chargeback. A chargeback is a return of money to a payer of a transaction, especially a credit card transaction. Most commonly the payer is a consumer. The chargeback reverses a money transfer from the consumer's bank account, line of credit, or credit card. The chargeback is ordered by the bank that issued the consumer's payment card.

  7. Equivalent annual cost - Wikipedia

    en.wikipedia.org/wiki/Equivalent_annual_cost

    Equivalent annual cost. In finance, the equivalent annual cost (EAC) is the cost per year of owning and operating an asset over its entire lifespan. It is calculated by dividing the negative NPV of a project by the "present value of annuity factor": where r is the annual interest rate and. t is the number of years.

  8. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1][2] The issuance of an RMA/RGA is a key gatekeeping moment in the reverse ...

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.