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Android iPhone myPhonak Bluetooth. In the event you experience trouble with your connections, please check that your phone’s operating system is up to date then start by turning Bluetooth off and back on again and rebooting your hearing aids. If a problem persists, reboot your phone.
Go to Bluetooth settings in the smartphone. On the list of paired devices, find the two or three items representing the user hearing aids. Please note that the third listed item is for the phone call / streaming functionality. Click on each of the paired devices and unpair them. Install the myPhonak app again from Google Play Store.
Bluetooth disconnect and reconnect. If the Phonak hearing aids are switched off, it will automatically disconnect from a paired device, such as the mobile phone. Other reasons for disconnecting from the phone: Verify your hearing aid did not run out of battery.
When the Phonak hearing aids detect a problem with the Bluetooth connection to your smartphone, they will attempt to reconnect automatically. Sometimes, this is accomplished by rebooting. The cycle should take no longer than 10 seconds to complete.
Discover essential Phonak Hearing Aid tips with our comprehensive FAQ. Learn to connect your hearing aid to Bluetooth devices, maintain, clean, and more for optimal performance and connectivity. Get the most out of your device.
Did your Bluetooth Phonak Hearing aids come unpaired from your smartphone? Are you unable to hear phone calls through your hearing aids? Did you lose connection to the MyPhonak App? This blog will walk you through some common hearing aid bluetooth issues and provide fixes to smartphone connection issues.
In the event you experience trouble with your connections, please check that your phone’s operating system is up to date then start by turning Bluetooth off and back on again and rebooting your hearing aids.