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If you're having issues with a direct.playstation.com order, contact us. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.
Unsure if they were telling the truth, but I was in a chat with a Playstation expert on the support site and asked for a phone number & email for the official Playstation support.
Support Site: Consumer Services Technical Support: 1-800-345-7669. Sony Entertainment Network Accounts and Billing Support: 1-877-971-7669. Site d'assistance technique : Assistance technique des services à la clientèle : 1-800-345-7669.
Get Support Content on the Go! Google Play App Store. Contact us online or by phone for help with your Sony® Consumer Electronics products.
Contact Us. Looking for help? Please select a category that matches your request. If you are a customer seeking support upon using our products and services, please click the link above. You will be directed to the PlayStation® Support Site.