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Customer Support. Have a question? Need Help? Find it here. Smell a gas odor? See downed power lines? Call immediately: 800.755.5000. Residential Account. Phone: 800.755.5000. Hours: M-F 7:00 a.m. - 7:00 p.m. Business Account. Phone: 800.232.2477. Fax: 877.263.7369. Hours: M-F 7:00 a.m. - 5:30 p.m. Wanting to make a payment by phone?
To make a payment by phone, call Ameren's authorized payment vendor, Speedpay: Ameren Illinois call 888.777.3108. Ameren Missouri call 866.268.3729. Pay With: Electronic check VISA* MasterCard* Discover* American Express*
Support Center. Have a question? Need help? Find it here. Select your state to personalize your experience. Illinois. Missouri. Contact us by email, phone or mailing address.
For more information about our award-winning energy efficiency programs, please contact us via phone or email.
contact information for locating issues and emergencies – 1/2021 AMEREN For any natural gas-related or electric related emergency, outage or to report a damage, call 800-755-5000.
The Commission’s Consumer Services Division can be reached at 800-524-0795. Ameren Illinois can be reached at 800-232-2477, and ComEd can be reached at 800-334-7661. Please click here for SmartEnergy’s Net-Metering Application. SmartEnergy Illinois Terms of Service. Rate information for our 6-month and 12-month plans for ComEd customers.
Contact us by email, phone or mailing address.