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Customer support. Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers ...
In Indonesia, state-owned enterprises ( Indonesian: Badan Usaha Milik Negara (BUMN)) play an important role in the national economy. Their roles includes contributor for national economy growth, providing goods or services which are not covered by private company, employment provider, providing support guidance to small and medium businesses, and source of government revenue. [3] The Ministry ...
Business administration. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...
The National Principles ( Malay: Rukun Negara) is the Malaysian declaration of national philosophy instituted by royal proclamation on Merdeka Day, 1970, in reaction to the 13 May race riots, which occurred in 1969. [1] The riots proved at that time that Malaysian racial balance and stability was fragile.
The Ministry of Home Affairs ( Indonesian: Kementerian Dalam Negeri; abbreviated as Kemendagri) is an interior ministry of the government of Indonesia responsible for matters of the state. The ministry was formerly known as the Department of Home Affairs ( Departemen Dalam Negeri; Depdagri) until 2010 when the nomenclature of the Department of ...
Customer advocacy is a specialized form of customer service in which companies focus on what is deemed to be best for the customer. It is a change in a company's culture that is supported by customer-focused customer service and marketing techniques.