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3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will ...
Hello user_wglveq we can be reached via phone by calling 1-800-XFINITY(934-6489) 24/7/365. If the care concern is for Xfinity Mobile, we can be reached at 1 (888) 936-4968.
However, if you prefer to speak with someone on the phone you can contact our Customer Service team by calling 1-800-934-6489. Here are the detailed steps to direct message us: • Click "Sign In" if necessary
@user_es69zf The only phone number we have for support would be 1-800-XFINITY and it would route you to the best team possible to resolve your concern. Our team here also offers support for our valued customers for any questions or concerns you may have.
The company doesn’t care about their customers. Customer service is awful. I really don’t think people work at this company. Everything is automated. Well guess what Xfinity….automation to customer problems and concerns isn’t the answer to everything. I challenge an Xfinity executive to call the Xfinity number and try and get live help.
@Nobody_ To verify if customers are eligible for Xfinity Mobile service we require their SSN and DoB to perform eligibility checks and assist with preventing fraudulent purchases and accounts. Please also note that sending unsolicited peer to peer direct messages to myself or any other user is a direct violation of our forum guidelines.
I am a live person and can help you via Forums. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
Thank you for choosing to work with us here online for account support. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. We can take care of everything right here through our platform. If you do prefer to call us, you can reach our customer service at 1-800-934-6489.
This company is a pure joke ! been a month dealing with them... canceled after first week and being burned on 2 fingers by new Iphone 15 during a remote by comcast techs within hours of first getting it --FYI Apple agrees with me it was comcast's fault and not the Iphone itself --they over clocked the cpu--- sent a replacement when I said NO and then I refused delivery, never ever even touched ...
I can not get to the right department for Xfinity mobile. Can’t get through the automated system because my number isn’t active and when I did reach a person, and thought the issue may finally have been resolved, it now might have been a fraudulent link the customer service rep sent.