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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  4. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  5. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...

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  7. Customer development - Wikipedia

    en.wikipedia.org/wiki/Customer_Development

    The customer development method consists of four steps that are designed to help avoid common pitfalls and repeat successful business strategies: Customer discovery first captures the founders’ vision and turns it into a series of business model hypotheses. Then it develops a plan to test customer reactions to those hypotheses and turn them ...

  8. Ben Affleck and J.Lo "Haven't Made a Decision" About Divorce ...

    www.aol.com/ben-affleck-j-lo-havent-134000291.html

    Ben Affleck and Jennifer Lopez reportedly haven't made a decision about divorce and there's a sliver of hope that they could reconcile.

  9. A Massachusetts man wanted for rapes 35 years ago is ... - AOL

    www.aol.com/news/massachusetts-man-wanted-rapes...

    A man wanted in the 1989 rapes of two Massachusetts women is in custody following an hourlong police chase in Los Angeles Thursday. Stephen Paul Gale, 71, was arrested after leading police on the ...