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Find your purchase type below to see your options. Some Nike products have a specific written guarantees and/or warranties. In that instance, details and return information will be included on the label, hang tag, or warranty card that was included with the item. Purchase Type. Nike App and Nike.com.
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We’ll email you to let you know when we’ve initiated the refund, but it may take additional time for your account to reflect the funds: Credit and debit cards, Apple Pay, and PayPal: Up to 10 additional days. Nike gift cards and Nike product vouchers: Usually within 24 hours.
You can return most Nike purchases for any reason within 60 days. Nike Members and guests can return online orders at Nike stores or ship their return back to us. Here are the details:
Nike App and Nike.com Within 30 days of purchase date: you can return defective or faulty products within 30 days of purchase for a full refund. More than 30 days past purchase date: you can still return faulty items within two years of the manufacture date on the product tag by contacting us .
We give you 60 days to try out your Nike purchase to make sure it works for you. Here’s what you need to know: You can return most items for any reason within 60 days of an online order delivery or Nike store purchase (some exceptions apply). Proof of purchase is required to return.
Quick Assists. Answers to our most frequently asked questions are just one click away. Dispatch & delivery. How do I get free delivery on Nike orders? What are Nike's delivery options? Returns. What is Nike's returns policy? How do I return my Nike order? Where is my refund?
Learn more about our return and warranty information for your store purchase.
Here's our return policy for items purchased on Nike.com and in the Nike App.
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