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  2. Quality control - Wikipedia

    en.wikipedia.org/wiki/Quality_control

    Quality control. Quality control ( QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [ 1] This approach places emphasis on three aspects (enshrined in standards such as ISO 9001): [ 2][ 3]

  3. Quality circle - Wikipedia

    en.wikipedia.org/wiki/Quality_circle

    A quality circle or quality control circle is a group of workers who do the same or similar work, who meet regularly to identify, analyze and solve work-related problems. It consists of minimum three and maximum twelve members in number. [ 1] Normally small in size, the group is usually led by a supervisor or manager and presents its solutions ...

  4. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    Quality assurance. Quality assurance ( QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product (s) delivered to customer (s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer.

  5. Quality engineering - Wikipedia

    en.wikipedia.org/wiki/Quality_engineering

    Quality engineering. Quality engineering is the discipline of engineering concerned with the principles and practice of product and service quality assurance and control. [ 1] In software development, it is the management, development, operation and maintenance of IT systems and enterprise architectures with high quality standard. [ 2][ 3][ 4]

  6. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    SCADA. v. t. e. Total quality management ( TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on demand products and services that customers will find of particular value." [ 1] Total emphasizes that departments in addition to production (for example sales ...

  7. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    A quality management system ( QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [ 1] It is expressed as the organizational goals and aspirations, policies, processes, documented ...

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