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Quality control. Quality control ( QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [ 1] This approach places emphasis on three aspects (enshrined in standards such as ISO 9001): [ 2][ 3]
Quality assurance. Quality assurance ( QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product (s) delivered to customer (s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer.
Quality control coach. A quality control coach is a member of the coaching staff of a gridiron football team whose primary job is preparing the team for a game, beginning sometimes two or three weeks before the actual game. [ 1] Their primary duties include preparing for the game by analyzing game film for statistical analysis.
Quality engineering. Quality engineering is the discipline of engineering concerned with the principles and practice of product and service quality assurance and control. [ 1] In software development, it is the management, development, operation and maintenance of IT systems and enterprise architectures with high quality standard. [ 2][ 3][ 4]
QA/QC is the combination of quality assurance, the process or set of processes used to measure and assure the quality of a product, and quality control, the process of ensuring products and services meet consumer expectations. "Quality assurance" is process oriented and focuses on defect prevention, while "quality control" is product oriented ...
Total quality management ( TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on demand products and services that customers will find of particular value." [ 1] Total emphasizes that departments in addition to production (for example sales and marketing ...
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