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  2. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

  3. Template:Refund log/doc - Wikipedia

    en.wikipedia.org/wiki/Template:Refund_log/doc

    This template can be used on personal CSD logs often created by the Twinkle feature to easily denote that the page is a blue link because it was refunded per the CSD: G13 guideline . {{Refund log}} Example: Refunded per G13: Draft:Magnetic Gear: CSD G13 ( { { db-afc }} ); notified Ozykiss ( talk · contribs) 01:23, 19 February 2015 (UTC)

  4. Insurance policy - Wikipedia

    en.wikipedia.org/wiki/Insurance_policy

    In insurance, the insurance policy is a contract (generally a standard form contract) between the insurer and the policyholder, which determines the claims which the insurer is legally required to pay. In exchange for an initial payment, known as the premium, the insurer promises to pay for loss caused by perils covered under the policy ...

  5. Money-back guarantee - Wikipedia

    en.wikipedia.org/wiki/Money-back_guarantee

    Money-back guarantee. A money-back guarantee, also known as a satisfaction guarantee, is essentially a simple guarantee that, if a buyer is not satisfied with a product or service, a refund will be made. The 18th century entrepreneur Josiah Wedgwood pioneered many of the marketing strategies used today, including the satisfaction-or-money-back ...

  6. End-user license agreement - Wikipedia

    en.wikipedia.org/wiki/End-user_license_agreement

    An end-user license agreement or EULA ( / ˈjuːlə /) is a legal contract between a software supplier and a customer or end-user. The practice of selling licenses to rather than copies of software predates the recognition of software copyright, which has been recognized since the 1970s in the United States. Initially, EULAs were often printed ...

  7. Request for quotation - Wikipedia

    en.wikipedia.org/wiki/Request_for_quotation

    Request for quotation. A request for quotation ( RfQ) is a business process in which a company or public entity requests a quote from a supplier for the purchase of specific products or services. RfQ generally means the same thing as Call for bids (CfB) and Invitation for bid (IfB). [ 1]

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