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e. SWOT analysis (or SWOT matrix) is a strategic planning and strategic management technique used to help a person or organization identify Strengths, Weaknesses, Opportunities, and Threats related to business competition or project planning. It is sometimes called situational assessment or situational analysis. [1]
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
The call and text message records of hundreds of millions of AT&T cellphone customers in mid-to-late 2022 were exposed in a massive data breach, the telecom company revealed Friday.
Facebook owner Meta is considering blocking news content from the platform in Australia if the government makes it pay licensing fees, a company representative told a parliamentary hearing on Friday.
PARIS (Reuters) -Tens of thousands of people took part in the big annual pride march in Paris on Saturday, with LGBT rights groups saying they fear discrimination if a far-right government takes ...
Poverty in Africa is the lack of provision to satisfy the basic human needs of certain people in Africa. African nations typically fall toward the bottom of any list measuring small size economic activity, such as income per capita or GDP per capita, despite a wealth of natural resources. In 2009, 22 of 24 nations identified as having "Low ...
It has 9,000 customers, including three-quarters of the Fortune Global 100 and Fortune Global 500. Shares for Accenture are off 26% from the 52-week high of $387.51, and were trading around $285 ...