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The Buckle, Inc. is an American fashion retailer selling clothing, footwear, and accessories for men, women, and children. [2] The company operates 451 stores in 42 states throughout the United States of America, under the names Buckle and The Buckle .
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Although earnings may vary, the median hourly average for CSRs in 2017 was $15.81, in the US. [2] People in this job typically have less than 20 years' experience. Skills that are associated with high pay for this job are those in customer service metrics, Microsoft Office, customer relationship management, and oral and verbal communication.
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Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.