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If you suspect fraud on your account, including Wells Fargo Online ® profile changes, call 1-866-867-5568; Learn more about bank imposter scams that may involve sending money to yourself using Zelle ® or wires
How do I report fraud? Contact us immediately if you suspect suspicious or fraudulent activity related to your account. How can I tell a communication is from Wells Fargo?
Application Status for Wells Fargo Visa Credit Cards. 1-800-967-9521 24 hours a day, 7 days a week. Redeem Rewards. 1-877-517-1358. Fraud. To file a fraud claim or for fraud questions, call the number on the back of your card. Credit Card FAQs. Go To credit card FAQs. Credit Card Benefits
How to Report Fraudulent Emails and Websites. Email: reportphish@wellsfargo.com. Forward suspicious emails and websites to reportphish@wellsfargo.com. Only suspicious emails and websites should be sent to this address.
Scammers impersonating tech support companies, government agencies, and even Wells Fargo to pressure you to act right away. Don’t be afraid to end communication with the person who contacted you so you can have time to do more research. Follow these tips to help avoid a payment scam:
Here’s help to fight back. Scammers are relentless when it comes to finding new ways to take advantage of people. They may claim to be contacting you on behalf of your bank, a government agency, a shipping/delivery company, or any person or business with which you have a relationship.
Download the Wells Fargo Mobile ® app for easy access to our Security Center, which has tools and resources to help protect your account. PIN and password help: Learn how to change your PIN or password to help keep your accounts secure.
Contact credit card companies, utility and phone providers, banks, lenders, and other financial institutions to let them know of potential fraud or identity theft. Close accounts that have been compromised and open new accounts with new passwords and PINs. File a report with local police.
In addition to impersonating Wells Fargo employees, scammers may also pose as the IRS, a utility company, tech support, a real estate company, or even a friend or relative who “needs help.” The common thread in these scams is that they often demand immediate payment.
Scammers can falsify info, spoof numbers, and create fake websites to appear legitimate. Wells Fargo will not call or text you requesting your access code. Instead, hang up and call your bank directly to confirm the suspicious charge. Learn more about this scam.