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Forgot username/password? Change password or security questions?
Appointed agents, agency principals and their designees can log into the Agents website from any page on the Citizens website: Select Login on the top right of your screen. You will be redirected to the Citizens Login page. Enter your Citizens Username and Password, then click Submit.
Click on the Login button on the top-right corner of the Citizens' website. Use your current Citizens Authentication Gateway username and password, then select the Enter key. Notes: Use the My Sites drop-down menu at the top of the webpage to toggle between the Public and Agents sites.
The Hanover Insurance Group, Inc. All rights reserved. ...
To Access the Agent Site. Select Login from the menu bar. You will be prompted to enter your Citizens-issued credentials and select Submit. Once logged in, your initials will replace the login icon. Figure 3: Agent site view after agent has logged in
Change password or security questions? Don’t have a myPolicy account? Register Now. To report a claim, call 866.411.2742. Assistance is available 24/7.
If you are a Citizens-appointed agent or credentialed agency staff, log in to the Agents website and click Contact Us.
myAgency enables them to manage all their administrative needs with Citizens in one system. It will allow 24/7 online access to view and request changes to the agency staff and location (s), request commission statements and book-of-business listings, and more. Watch the Video: Introducing myAgency.
If you are a Citizens-appointed agent or credentialed agency staff, log in to the Agents website and click Contact Us.
Login Instructions. Citizens' staff and external adjusters with a Citizens account: Select Citizens Account to login. External users: Enter your email address and password to sign in. To reset or create a new password, enter your email address and select the Forgot Password link