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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
How to Get Customer Service Support. How to contact Amazon Customer Service: Visit Customer Service on the top navigation bar. Select the option that addresses your question. Follow the prompts on the screen.
Need help with your Amazon devices and digital services, including Prime Video, Fire TV, Kindle, Alexa and Echo, Amazon Music, Amazon Games, and Smart Home devices? Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account. You also have options to solve issues via online chat ...
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Wi-Fi and Bluetooth. Update the Wi-Fi Settings for Your Echo Device. Pair Your Phone or Bluetooth Speaker to Your Echo Device. Remove Paired Bluetooth Devices from Your Echo Device. Echo Device Is Having Wi-Fi Issues. Echo Device Can't Connect to Wi-Fi During Setup. Echo Device Is Having Bluetooth Issues.
Resend a Digital Gift Card. Order Gift Cards. Buying Amazon.com Gift Cards at a Store. Amazon Reload and eGift Card Processing Delays. Add a Custom Image or Video to Gift Cards. Manage Your Email and Text Message Gift Card Delivery Date. Amazon Corporate Gift Cards. Specialty Gift Cards.
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Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more.
Fire TV Support. Get help setting up and troubleshooting common issues with Fire TV devices. Can't Connect Your Fire TV Device to Wi-Fi. Try these troubleshooting steps if you can't connect to Wi-Fi, your videos are buffering, or you see "Home is Currently Unavailable."
Get the largest catalog of ad-free top podcasts and shuffle play any artist, album, or playlist on Amazon Music. Get games, a Twitch channel subscription, and more gaming benefits every month. Save on prescriptions at 60,000 pharmacies, including Walgreens, CVS, and Amazon Pharmacy. Enjoy hundreds of new books, magazines, and more each month.