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People post here from all over the world and Sony has many customer support centers with their own hours and days of operation. Most centers have more than one way to contact them. For instance, the UK has an email address and North America uses live chat. 1. Reply.
This has happened before and I paid the debt but I don’t have any active subscriptions so I’m lost?? I haven’t played in months either so I’m lost??
I tried to reach to the live chat and all the time there isn't an agent available right now try multiple time each night and nothing changes. Tried emailing them haven't gotten a response. Looked for phone number but there isn't any.
Live Chat is available from Monday until Sunday, 8 A.M until 7 P.M PST. To visit it, go to the main support site and wait for the pop-up window from an agent asking if you would like some assistance. You can also visit it directly by going to and clicking on the option that best suits your inquiry. Wilde_SIE.
Tech Support. I need to talk to live support and the times I called I got an automated message that they were too busy to take my call. So I decided to try live chat and got a notice that wait time was going to be ~25 minutes before someone would be available. The problem is that I've been waiting for about an hour and I'm still on the screen ...
15 votes, 11 comments. true. searching myself. sony just straight stole $610 from me. ordered a ps5 on 10/31 (currently 11/12 it still hasn't shipped). after about 4 days of trying i finally got in contact with someone in the chat option. told them the situation and asked for a refund. the said they were moving me to priority and that's it. got one email saying they were looking into it. what ...
Far_Rain. • 3 yr. ago. You didn't say where you were located or the region/country of your account. People post here from all over the world and Sony has many customer support centers with their own hours and days of operation. 1. Reply. Share. r/playstation. Join.
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For weeks, I have been trying to live chat with someone at playstation support. I have tried every hour within a 24 hour period, and I always get the same message... Which is basically that the support is not available at the hours that I am requesting it. It then goes on to tell me the hours that support is available - which I'm almost always ...