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As our customer, you are the most important part of our business and should you have a question or issue, we want to serve you in the most efficient way possible. FINCEN Hours: 8:00 AM to 4:30 PM EST M-F. Support by Email - Need help or have questions? Send us an email.
United States Coast Guard > contact. This site is for public information only and is not a distress communication channel. People in an emergency and need of Coast Guard assistance should use: VHF-FM Channel 16 (156.8 MHz), dial 911. For general inquiries call your nearest Coast Guard unit.
Phone: 1-888-427-5662 Email: iasknmc@uscg.mil Fax: 1-304-433-3416 Excluding Federal Holidays, the Customer Service Center (CSC) is open Monday- Friday from 8 AM to 5:30 PM EST. Except on Thursday the CSC will be closed from 1 PM to 2 PM.
Customer Service. Call Us: 757-523-6940 (8:00 AM - 4:30 PM EST M-F) Send Your Invoice: Submitting Invoices; Direct Deposit: Sign up for EFT Online! Payment Inquiry: Web Payment Inquiry Form; Customer Service Support: Customer Service Web Page; Settlement of Travel Advance Notification Inquiry Team
Contact your P&A office or Servicing Pay Office (SPO) and ask them to update your address for you. They can perform this service for all Coast Guard personnel (Active Duty, Reservists and Civilians). Contractors and other non-USCG personnel/employees may contact PPC Customer Care or assistance.
We provide caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants and other customers in support of the Department of Homeland Security missions.
The Coast Guard Centralized Service Desk was established in October of 2011 in St. Louis and is operated by 119 personnel. Members work on phone, computer and electronics issues 24 hours a day, seven days a week for the entire Coast Guard.
PPC provides caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants, and other customers in support of Department of Homeland Security missions.
The overarching goal of establishing SLS is to improve customer service and the customer experience by accurately setting customer expectations for base services. The DOL tracks performance and builds dashboards to show the success rate in meeting each SLS.
The NVDC’s eStorefront provides customers with an efficient and secure means to electronically apply for products directly with the US Coast Guard. Customers can: Renew their Recreational vessel’s Certificate of Documentation (COD) for 1 to 5 years.