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  2. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  4. NTFS - Wikipedia

    en.wikipedia.org/wiki/NTFS

    To the applications, the file looks like an ordinary file with empty regions seen as regions filled with zeros; the file system maintains an internal list of such regions for each sparse file. [84] A sparse file does not necessarily include sparse zeros areas; the "sparse file" attribute just means that the file is allowed to have them.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  6. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...

  7. Software bug - Wikipedia

    en.wikipedia.org/wiki/Software_bug

    v. t. e. A software bug is a bug in computer software. A computer program with many or serious bugs may be described as buggy. The effects of a software bug range from minor (such as a misspelled word in the user interface) to severe (such as frequent crashing). Software bugs have been linked to disasters.

  8. File format - Wikipedia

    en.wikipedia.org/wiki/File_format

    File format. wav-file: 2.1 megabytes. ogg-file: 154 kilobytes. A file format is a standard way that information is encoded for storage in a computer file. It specifies how bits are used to encode information in a digital storage medium. File formats may be either proprietary or free.

  9. Support.com - Wikipedia

    en.wikipedia.org/wiki/Support.com

    Support.com. Support.com, Inc. is a technical support company for businesses and consumers. It was headquartered in Wilmington, Delaware with an administrative office in Sunnyvale, California. The company's services are performed on Windows, macOS, iOS, and Android, supporting connected and smart devices.