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Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
AES (Windows XP Service Pack 1, Windows Server 2003 onward) Data deduplication: Yes (Windows Server 2012) [10] Other; Supported operating systems: Windows NT 3.1 and later Mac OS X 10.3 and later (read-only) Linux kernel version 2.6 and later Linux kernel versions 2.2-2.4 (read-only) FreeBSD NetBSD OpenBSD (read-only) ChromeOS Solaris ReactOS ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...
Software product management. Software product management (sometimes referred to as digital product management or just product management depending on the context) is the discipline of building, implementing and managing digital products, taking into account life cycle, user interface and user experience design, use cases, and user audience.
1,246 m (4,088 ft) (Cikajang railway station) [ 5] PT Kereta Api Indonesia (Persero) ( lit. 'Indonesian Railways (State-owned) Limited', abbreviated as PT KAI or simply KAI) is a major railway operator in Indonesia and one of the public railway companies in the country. It is state-owned and pays track access charges.
v. t. e. A software bug is a bug in computer software . A computer program with many or serious bugs may be described as buggy. The effects of a software bug range from minor (such as a misspelled word in the user interface) to severe (such as frequent crashing ). Software bugs have been linked to disasters.
Program management. Program management is the process of managing several related projects, often with the intention of improving an organization's performance. It is distinct from project management. [ 1] In practice and in its aims, program management is often closely related to systems engineering, industrial engineering, change management ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...