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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Raycom Media, Inc. was an American television broadcasting company based in Montgomery, Alabama. Raycom owned and/or provided services for 65 television stations and two radio stations across 44 markets in 20 states. Raycom, through its Community Newspaper Holdings subsidiary, also owned multiple newspapers in small and medium-sized markets throughout the United States.
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Raycom Sports is a Charlotte, North Carolina –based producer of sports television programs owned by Gray Television. It was founded in 1979 by husband and wife, Rick and Dee Ray. In the 1980s, Raycom Sports established a prominent joint venture with Jefferson-Pilot Communications which made them partners on the main Atlantic Coast Conference ...
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