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A Contracting Officer's Technical Representative (COTR) is a business communications liaison between the United States government and a private contractor.The COTR is normally a federal or state employee who is responsible for recommending actions and expenditures for both standard delivery orders and task orders, and those that fall outside of the normal business practices of its supporting ...
01D Army Financial Management/Adjutant General immaterial. 02A Combat Arms Generalist. 02B Infantry/Armor Immaterial. 02C Infantry/Armor/Field Artillery/Engineer Immaterial. 03A Infantry/Armor Immaterial. 05A Army Medical Department. 09G Army National Guard (ARNG) on Active Duty Medical Hold.
Senior Executive Service (United States) The Senior Executive Service ( SES) [ 1] is a position classification in the United States federal civil service equivalent to general officer or flag officer rank in the U.S. Armed Forces. It was created in 1979 when the Civil Service Reform Act of 1978 went into effect under President Jimmy Carter.
The government often needs to supplement its internal Systems Engineering and Technical Advisory capability in order to meet its frequently changing needs and demands. Through a formal Request for Information (RFI)/ Request for Proposal (RFP) process the government is able to contract with a commercial organization to provide certain services ...
Adobe Technical Communication Suite is a collection of applications made by Adobe for technical communicators, help authors, instructional designers, and eLearning and training design professionals. It includes Adobe FrameMaker, Adobe RoboHelp, Adobe Acrobat, Adobe Captivate, and Adobe Presenter . The suite allows users to author, manage, and ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
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