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Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...
According to Akamai Technologies, Indonesia, with nine connections to undersea cables, had in Q1 2014 an average Internet connection speed of 2.4 Mbit/s, which was an increase of 55% from the previous year. Just 6.6% of homes had access to 4 Mbit/s or higher speed connections. [ 6] However, in Q4 2014, the average internet connection speed was ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
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Online chat is any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver. Chat messages are generally short in order to enable other participants to respond quickly. Thereby, a feeling similar to a spoken conversation is created, which distinguishes chatting from other text-based ...
WeChat. WeChat or Weixin in Chinese ( Chinese: 微信; pinyin: Wēixìn ( listen ⓘ); lit. 'micro-message') [ a] is a Chinese instant messaging, social media, and mobile payment app developed by Tencent.
Languages used on the Internet. Slightly over half of the homepages of the most visited websites on the World Wide Web are in English, with varying amounts of information available in many other languages. [ 1][ 2] Other top languages are Chinese, Spanish, Russian, Persian, French, German and Japanese. [ 1]