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There are a few versions out there, so we may have to experiment. The first thing to do is to uninstall whatever version of the HPSA that is installed now and not working. Then restart the PC. Here is a link to a HPSA version 8 release. The one I gave you was an older version 7 release.
Long Answer. There are two "flavors" of HP Support Assistant. HP Support Assistant Software (located in Programs and Features) - likely version 8.8.x. and, for systems that can support the newer version, HP Support Assistant Application (located in Settings > Apps > Apps and Features) - at this writing, 9.6.x.
11,416 403 506. 309. HP Support Agent. 09-03-2024 02:23 PM. Hi @hachy, Welcome to the HP Support Community. Thank you for posting your query, I will be glad to assist you. I see that you are looking for help with using HP support assistant for your Laptop. Kindly refer to the steps on this link on how to use the application and let me know if ...
See the HP document below about Device Encryption. The article shows a warning that a laptop may be locked asking for recovery key after BIOS update. HP PCs - Using BitLocker and finding the recovery key (Windows 11, 10) | HP® Support . As far as I know, Device Encryption doesn't provide an option to disable encryption temporarily.
Open the app, sign in with your HP account, and follow the on-screen instructions to add your printer. Remove Printer and Re-Add: On your new laptop, go to the "Devices and Printers" section in the Control Panel. Locate your printer, right-click on it, and select "Remove Device" or "Delete."
8. Once downloaded, open the file and continue clicking Next button and let the installation finish. Once installed successfully, you should see a prompt "HP Support Assistant has been installed successfully" 9. Click on your start menu and type: HP Support Assistant or HPSA icon on Desktop and open the app and it should open normally as before.
Uninstall the HP Support Assistant from Settings > Apps > Apps and Features. NOTE: Windows 11 > Settings > Apps > Installed Apps. Restart the computer and log in. Get and install a new copy of the application. Download, Save, Install the latest supported HP version of the HP Support Assistant.
Latest HP SimplePass program (at this writing): sp86959 HP SimplePass V8.01.92 W10 32-64bit.exe ===== "what is going on" - some ideas . HP Support Assistant . IF you use the HP Support Assistant to update your HP software and drivers, that program provides "history" in the Action log. This information may be lost if the program is reinstalled ...
HP Support Assistant. If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as Administrator. After the software is installed: Restart the computer and log in. After the software is installed, PIN the program to your Windows Start Screen.
Despite the release notes, the latest version of HP Image Assistant does not work with the latest version of Windows 10 (release 1909) when I try to run it I get the following message: "HP Image Assistant does not support Windows 10 version 1909 for this platform. Would you like to download the list...