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  2. Susilo Bambang Yudhoyono - Wikipedia

    en.wikipedia.org/wiki/Susilo_Bambang_Yudhoyono

    Service no. 25308. Susilo Bambang Yudhoyono (born 9 September 1949), commonly referred to as SBY, is an Indonesian politician and retired army general who served as the sixth president of Indonesia from 2004 to 2014 and the second Indonesian President from the military after Suharto. He founded the Democratic Party of Indonesia, he served as ...

  3. Expectancy violations theory - Wikipedia

    en.wikipedia.org/wiki/Expectancy_violations_theory

    Expectancy violations theory ( EVT) is a theory of communication that analyzes how individuals respond to unanticipated violations of social norms and expectations. [1] The theory was proposed by Judee K. Burgoon in the late 1970s and continued through the 1980s and 1990s as "nonverbal expectancy violations theory", based on Burgoon's research ...

  4. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  5. Porter's generic strategies - Wikipedia

    en.wikipedia.org/wiki/Porter's_generic_strategies

    Strategy. Porter's generic strategies describe how a company pursues competitive advantage across its chosen market scope. There are three/four generic strategies, either lower cost, differentiated, or focus. A company chooses to pursue one of two types of competitive advantage, either via lower costs than its competition or by differentiating ...

  6. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments, and refers to the ...

  7. Open water swimmers train in Seine River ahead of 10 ... - AOL

    www.aol.com/open-water-swimmers-cleared-train...

    PAUL NEWBERRY. August 6, 2024 at 9:49 PM. PARIS (AP) — Olympic open water swimmers received the go-ahead to train in long-polluted Seine River on Wednesday after Paris organizers determined it ...

  8. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

  9. Campfire Banana Boats Are Our 15-Minute Dessert Fave - AOL

    www.aol.com/campfire-banana-boats-15-minute...

    Cut out 4 (14" x 12") rectangles of foil. In a medium heatproof bowl, microwave pecans, brown sugar, and rum in 15-second increments, stirring between each, until bubbling and thick, about 2 ...